maven info tech pvt ltd
Maven Infotech Pvt Ltd
Contact us:
BPO Service +91 33 3261 7200
outsourcing +44 203 026 2091
it services +1 510 962 4561
global clients +61 25 809 7073
bpo Call Center
business process outsourcing global bpo
Business Process Outsourcing

Business Process Outsourcing involves contracting of the operations and responsibility of specific business function to a third-party service provider. In contemporary context it is primarily used to refer to the outsourcing of business processing service to an outside firm. It is all about seeking the services of a technology or process specialist vendor to manage organization's critical and/or non critical business process and applications.

Nearly 75% of US & Europeans companies now use outsourcing or share services to support their operational functions. Around 80% of European multinational companies have outsourced financial functions over the last two years.

India is increasingly becoming a global BPO destiation. Indian BPO companies have robust security practises and there is a great emphasis in developing thrust with clients with a multi-locations delivery modle. There is astrong focus on standardization of security features, such as data and IP security.

Maven InfoTech ensure exceptional client experiance through world class talent, strong management focus, dedicated business unites & a strong financial plateform. We being a global service provider, deliver business solutions that can fulfill the strategic requirement of our clients. our integrated solution approach provides enhanced value to the customers through process standardization, process simplification and process optimization. The services provided at Maven InfoTech concern a wide spectrum of customized outsourcing capabilities thereby leveraging both cross-industry and industry-specific BPO solution.

Figures from a recent survey carried out by PricewaterhouseCoopers
Global BPO Market by Industry
Information Technology 43%
Financial Services 17%
Communication (Telecom) 16%
Consumer Goods/ Services 15%
Manufacturing 9%
Global BPO Market by Geography
United States 59%
Europe 27%
Asia-Pacific (incl. Japan) 9%
Rest of the World 5%
Size and Growth of BPO in India
Year Size (US$ bn) Growth Rate
2003 2.8 59%
2004 3.9 45.3%
2005 5.7 44.4%